Coach's Casebook

The Coach Client Relationship

The Coach Client Relationship

 

The power of coaching comes from the relationship that develops between the coach and client.

If this relationship is strong, then the outcomes are normally very good.

If the relationship degrades, the quality of the outcomes reduce.

 

The best coach-client relationships flow from 3 key factors

The effectiveness of the relationship:

  • Is there trust?
  • Is there mutual respect?
  • Is there alignment with all of the goals?
  • Is there equal stature between the client and coach? without it the client may not accept the coach’s input or observation.
  • Who is paying? If the organisation is playing, there may be concerns about the confidentiality of the session. This will need to be addressed.

The coach’s skill:

  • The coach must push the client forward with stretch targets and motivational action plans.
  • The coach must manage the pace and tempo of the clients behavioural chang.
  • The coach must ensure the sessions are going in the right direction and the actions align to the organisational goal.
  • The coach must manage the relationship to ensure that it remains strong allowing the quality of output to remain high.

The clients commitment:

  • The client must want to change.
  • The client must have the capacity to change (I have not yet met anyone that cannot change, but several who didn’t  want to change).
  • The client must feel safe to make mistakes.
  • The client must feel free to make mistakes while making a behavioural change.
  • The client must have time to make a positive behavioural change.

If the coach-client relationship is built around these factors, then it is more likely to succeed and deliver the outcome you and your coach want!

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